FAQ - Frequently Asked Questions

Does ZuZuPatch work on any fabric?


It adheres perfectly to cotton and polyester. Just avoid very fibrous materials (thick fleece) or waterproofed fabrics that prevent fusion.

Can the patch irritate my baby's skin?


No. The ZuZuPatch is made from a textile composite manufactured in Italy. This advanced material is certified medical and professional grade. It is guaranteed to be free of harmful substances, PVC, solvents, and heavy metals. Its hypoallergenic composition meets the strictest European childcare standards, ensuring complete safety for infants' delicate skin.

How can I be sure the patch is properly applied?

It's very simple: once the patch is completely cool, try to lift an edge with your fingernail.

  • If nothing moves: The fusion is perfect, your patch is ready!
  • If an edge peels off: Iron it again (with the protective paper) pressing more firmly for 10 seconds.

Does the patch really withstand washing?


Absolutely. It is designed to withstand numerous wash cycles up to 60°C without losing its screen visibility.

Care instructions:
First wash: Absolutely wait 24 hours after application.

Care: Always wash and iron your garment inside out.

Drying: Tumble dryer compatible (moderate/delicate cycle).

Which countries do you ship to?


We deliver to Belgium, France, Luxembourg, the Netherlands, Germany, and Spain via our logistics partners (Mondial Relay, etc.).

What are the shipping times?

Your order is prepared and shipped within 72 business hours (excluding weekends and public holidays). Once shipped, delivery takes on average:

  • 3 to 5 business days for Belgium and France.
  • 3 to 6 business days for other European countries (Spain, Germany, Netherlands, Luxembourg).

How can I track my package?


As soon as your order is handed over to the carrier, you will receive an email with a tracking link to monitor the progress of your delivery in real-time.

I have a problem with my order, what should I do?


Contact us directly via the contact form or by email (zuzupatch@hotmail.com) with your order number. We will respond within 24 hours.